Genesis Orthopedics & Sports Medicine – SMS Privacy Policy

Last Updated: 11/24/2025

Genesis Orthopedics & Sports Medicine (“Genesis,” “we,” “our,” or “us”) is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and safeguard the personal information you provide when you opt in to receive SMS text messages related to our clinical research programs, including study eligibility screening, scheduling, updates, reminders, and other research-related communication.

This SMS Privacy Policy applies only to information collected through our SMS messaging program and does not replace our general website privacy policy.

1. Information We Collect

When you opt in to receive SMS messages from Genesis, we may collect:

• Your name

• Your mobile phone number

• Your provided health-related information relevant to clinical research pre-screening

• Any message content you send to us (e.g., replies)

We do not sell or share your mobile number or SMS consent with third parties for marketing purposes.

2. How We Use Your Information

We use the information you provide exclusively to:

• Send clinical research–related SMS communications

• Determine eligibility for research studies

• Schedule or confirm research-related appointments

• Respond to your inquiries

• Provide important study updates, reminders, and instructions

We do not use SMS for promotional or advertising messages.

3. How We Share Your Information

We may share your information only with:

• HIPAA-compliant service providers (e.g., Twilio) who enable SMS delivery

• Authorized Genesis clinical research staff

• Research sponsors only when legally required and with proper consent

We never sell, lease, or distribute your phone number to third parties for unrelated purposes.

4. Your Choices and Opt-Out Rights

You may cancel SMS participation at any time.

• Text STOP to unsubscribe

• Text HELP for assistance

After unsubscribing, you will receive a confirmation message and will no longer receive SMS communications unless you opt in again.

Message and data rates may apply.

5. Data Security

We maintain strict administrative, technical, and physical safeguards to protect your information.
All SMS program data is transmitted and stored securely and only accessible to authorized personnel.

However, please note that SMS messaging is not encrypted and may carry inherent privacy risks.
We will never request sensitive personal information (e.g., Social Security numbers, financial data) through SMS.

6. Age Restrictions

Our SMS program is intended for adults 18 years or older.
Minors may only participate with documented parental or guardian consent.

7. Changes to This Policy

We may update this SMS Privacy Policy periodically.
Changes will be posted on our website with an updated “Last Updated” date.

8. Contact Us

For questions about this SMS Privacy Policy or our clinical research messaging program, contact us at:

Genesis Orthopedics & Sports Medicine
📍 2425 W. 22nd St. Suite 103, Oak Brook, IL 60523
📩 research@genesisortho.com
📞 (872) 313-6776